Configuring the Communication Client

The Communication client is the application that you install on your computer to connect to a meeting. You can configure it before joining a meeting using the wizard, or using the "Settings" option.

To open the wizard, on the taskbar click "Start" to open the "All programs" menu. In "All programs" click "Tixeo Soft", "Communication" and then "Communication wizard".

Avatar settings

First, you can choose the character which represents you best. This is how the other users will see you.

  1. Under "Choose your character" area, click Next or Previous to view different characters you can select..
  2. Click "Body" to customize the selected character.

    3. Note: The customize option is not available for all characters.

Servers settings Back to top

You can also delete servers.

You can see the list of servers that have been automatically added to your Communication Client. With the "Servers" tab, you can delete them.


To delete a server from the server list:

  1. Select the server you want to delete.
  2. Click "Delete".

To delete all the servers from the list, click "Delete all..."


Proxy settings Back to top

WorkSpace3D uses your computer's proxy settings, by default. However, you can manually specify the proxy settings using the Proxy tab in the Settings dialog box. To specify proxy settings manually:

  1. In the Proxy tab, click "Manually configure proxy" to make the proxy setting options available.
  2. In the "Proxy configuration" area, in the "Kind" list select an appropriate option.
  3. In the "Host" text box, enter the proxy address.
  4. In the "Port" text box, enter a port number.
  5. Enter your username and password, and then click "Ok" to save the settings and close the "Settings" dialog box.

Audio and video settings Back to top

The "Audio/Video" tab helps you to configure the parameters of your microphone, of your camera and the volume.

Configure your audio

  1. Click the "Audio Output" tab, and then select the speaker device you want to use.
  2. Move the slider up and down to control your volume settings.
  3. The button "Advanced..." will let you see the Windows parameters of your speaker.
  4. Click "Test" to play an audio clip, and evaluate the speaker volume.

Configure your microphone

  1. Click the "Microphone" tab, and then select the microphone device you want to use.
  2. Move the slider up and down to control your volume settings.
  3. The button "Advanced..." will let you see the Windows parameters of your microphone.
  4. Click "Test...", and speak into the microphone to record an audio clip. We suggest you place the microphone at a distance it will be during a meeting.
  5. Listen the recorded audio clip.

Configure your video

  1. Click the "Webcam" tab.
  2. Select "Send video" to use your camera during a meeting, click again to clear the selection.
  3. Click the "Selected webcam" list to select a video device. A preview of the video that will be sent to the other participants will be shown to you.
Note: Having maximum ambient light can improve the quality of video.

3D and 2D views settings / Appearence Back to top

Using the "Language and 3D" tab you can customize the feel of the Communication client. You can also select 2D view as your default view and specify the performance settings.

To select language and view mode:

  1. In "Language" area, click the "Choose your language" list, and then select the language you want.
  2. In "3D" area, select "Disable 3D" to use the client in 2D only mode, click again to clear selection.
  3. Move the "Refresh Rate" slider left to reduce the refresh rate of visuals, or move right to increase the refresh rate.
  4. Click the "Texture Compression" list and select an appropriate option. A high quality texture compression can reduce the refresh speed on the visuals.

    5. Note: A higher refresh rate means higher CPU usage. We suggest you adjust the refresh rate considering your computer's configuration.

All the applications in the workspace can be used in both 3D and 2D view. However, if the 3D view is disabled while configuring the Communication Client, then you can join the meeting only in a 2D view. We suggest you use 2D view if your computer has a lower configuration or you do not have the required graphics components installed.

When the 3D view is enabled, the meeting starts in a 3D view, by default. You can switch between the 3D and 2D views anytime throughout the meeting. 2D views are more useful when you are using the various available applications such as the Text Editor or White board. 3D view is better fit to see other participants' actions, and get a feeling of a meeting room. To switch between the views during a meeting:

  1. On the top-right corner, click "2D view" to switch to 2D view.
  2. On the top-right corner, click "3D view" to switch back to the 3D view.

Connecting and disconnecting a meeting Back to top

After you configure the Communication Client, you can connect to a meeting. Start the Communication client from the "Start" menu.

If no account or no server was registered, you will have to fill out the information manually:


  1. Fill out the address of the server to which you want to connect. The button allow you to update the connection.
  2. Once properly established the connection, you will be able to fill out the authentication information, namely your email and your password.
  3. Check the option "Keep me signed in" if you want to register your authentication information and be automatically connected with this account the next time you start Communication Client.
  4. Click "Login"

Once authenticated to the server, you will be able to see the list of the meetings to which you are invited. A button "Join" appears near the meetings in progress. You have to click on this button to join the choosen meeting.



To disconnect from a meeting: